Privacy Policy

Privacy Policy for Virgiliusonline.co.uk Last updated: 10/11/2025

Virgilious Online values your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard information when you visit or make a purchase from https://virgiliusonline.co.uk.

 

1. Who We Are 

Virgiliusonline is a UK based retailer specialising in female hair and beauty products and male grooming essentials. Our registered address is: 5 Dishforth Lane NW9 5WG London England UK. You can contact us at: info@virgiliusonline.co.uk  

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2. Information We Collect

We collect personal information to provide and improve our services,

Including: Personal Identification Information: name, email address, billing and shipping address, phone number.

Payment Information: payment card details are processed securely by our payment provider (we do not store this information).

Account Information: username, password, and order history. Device and Usage Data: IP address, browser type, and browsing behaviour (via cookies or analytics tools).

Marketing Preferences: Newsletter subscriptions or marketing opt ins.

 

3. How We Use Your Information

We use your information to: Process and deliver your orders. Manage your account and customer support queries. Send transactional emails (order confirmations, shipping updates). Improve our website, products, and customer experience. Send promotional offers (only if you’ve opted in).Comply with legal and tax obligations.

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4. Legal Basis for Processing

We process your personal data under the following legal bases: Contractual necessity to fulfil your purchases. Legitimate interests to improve services and prevent fraud. Consent for email marketing and optional cookies. Legal obligation to comply with UK and EU regulations.

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5. Sharing Your Information 

We may share your information with trusted third parties, such as: Payment processors (e.g., Stripe, PayPal). Shipping partners (e.g., Royal Mail, courier services). IT and website service providers (e.g., hosting, analytics). These partners are required to handle your data securely and only for specified purposes. We do not sell or rent your data to third parties.

 

6. Cookies

We use cookies to improve site performance and personalise your experience. You can manage or disable cookies through your browser settings. See our Cookie Policy for more information.

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7. Data Retention

We retain your information only as long as necessary for business, legal, or accounting purposes. For example: Order records: up to 6 years for tax compliance. Marketing data: until you unsubscribe.

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8. Your Data Protection Rights Under UK GDPR 

You have the right to: Access your personal data. Request correction or deletion of your data. Withdraw consent for marketing at any time. Request restriction or portability of your data. Lodge a complaint with the Information Commissioner’s Office (ICO).To exercise these rights, contact us at info@virgiliusonline.co.uk

 

9. Data Security We use secure servers, SSL encryption, and access controls to protect your personal information. However, no online transmission is completely secure, so we cannot guarantee absolute security.

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10. International Transfers

If your data is transferred outside the UK or EEA (for example, to cloud service providers), we ensure adequate safeguards such as Standard Contractual Clauses or UK approved transfer mechanisms.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: Virgiliusonline Email: info@virgiliusonline.co.uk Website: https://virgiliusonline.co.uk